Services

As a Direct Primary Care practice, we only accept a limited number of patients. We have fewer patients so we can provide top-of-the-line care to each and every patient. Once you become a member of Joy Family Health, it will be like having a doctor in the family without having to wash scrubs!


Comprehensive care
We offer high-quality care to kids, adults, and geriatric patients. This includes chronic disease management (diabetes, high blood pressure, mental health, etc.), preventative care, women’s health, and acute or urgent health needs.

Direct access to your doctor.
Literally. After hours, weekends, holidays – here when you need us. There is no phone tree, receptionist, or nurse line to intercept your call. You will be communicating directly with your physician.

Full access via technology.
You’ll be able to reach us via phone, e-mail, text, social media, and more. The sky is the limit.

Office visits when you need them. With no fees.
Urgent need? We can usually get you a same or next-day appointment, for no extra charge. We will work hard to keep you out of Urgent Care and the Emergency Room, saving you time, hassle and expense.

Extended time with the doctor
Appointments are typically 30 minutes but can go as long as 90. Whatever it takes to get you taken care of. Good healthcare takes time. You won’t feel rushed through an appointment and there’s never a question you won’t have time to ask.

Minor labs and procedures
For example, EKG, breathing treatments, PAP smears, minor suturing, cryotherapy, skin biopsy, and lesion removal are all included in your membership fee. If there is an extra charge for a service, such as a pathology lab fee, you will know exactly what it is before proceeding. Our members receive a discounted price for these special labs and procedures performed by another facility.

Medical Advocacy
Should you require hospitalization, we will work closely with your hospitalist to be your advocate and encourage the best outcome possible.

Ear Piercing (Medical Ear Piercing)
Our medical ear piercing uses surgically sterile techniques. Click the link below to schedule your appointment or call (616)422-4900 if you have any further questions. Cost for procedure including medical grade earrings is only $97.


Coordination with specialists
If you require a consultant for specialty medical care, we will work closely with that specialist to be your advocate and ensure clear communication.

Greatly discounted medications
We dispense medications in-house, so we’re offering medications to you at wholesale prices. For nearly all medications, the price we offer is cheaper than your co-pay at a pharmacy. If you take chronic medications, the savings on medication might be greater than your entire membership fee.

Greatly discounted lab work
We’ve negotiated great deals with national labs to get your tests done on the cheap. You’ll be able to get your annual bloodwork done as well as any acute needs for significantly less than the traditional model.

Access to discounted radiology
You’ll be blown away by the prices we’ve negotiated for radiology services. We’re talking up to half off for an MRI. The average cost in the insurance world is $2600.

House calls?
We understand there may be times when making it into our office can be challenging and a home visit would be more beneficial… in these circumstances, our doctor will make every effort to come to you.

An annual physical.
This exam will be fitted to your personal medical needs. It’s all about you and your specific wellness goals.

Transparency
As partners in your general wellness, we’re fully invested in your healthcare goals. This is why we offer complete transparency into our practice, billing, and communication processes.